Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/plugins/system/rokextender/rokextender.php on line 32

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/plugins/system/k2/k2.php on line 320

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/plugins/system/k2/k2.php on line 27

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/plugins/system/k2/k2.php on line 44

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/plugins/system/k2/k2.php on line 46

Strict Standards: Non-static method RokCandyHelper::getMacros() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/plugins/system/rokcandy/rokcandy.php on line 28

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/administrator/components/com_rokcandy/helpers/rokcandy.php on line 13

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/administrator/components/com_rokcandy/helpers/rokcandy.php on line 14

Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method RokCandyHelper::getUserMacros() should not be called statically in /home/dremmanu/www/libraries/joomla/cache/controller/callback.php on line 159

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/administrator/components/com_rokcandy/helpers/rokcandy.php on line 24

Strict Standards: Non-static method RokCandyHelper::getTemplateOverrides() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/administrator/components/com_rokcandy/helpers/rokcandy.php on line 18

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/administrator/components/com_rokcandy/helpers/rokcandy.php on line 41

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/administrator/components/com_rokcandy/helpers/rokcandy.php on line 42

Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method RokCandyHelper::readIniFile() should not be called statically in /home/dremmanu/www/libraries/joomla/cache/controller/callback.php on line 159

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/plugins/system/rokbox/rokbox.php on line 51

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/plugins/system/rokbox/rokbox.php on line 116

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/plugins/system/k2/k2.php on line 120

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/plugins/system/k2/k2.php on line 125

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/plugins/system/k2/k2.php on line 132

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/plugins/system/rokcandy/rokcandy.php on line 67

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/plugins/system/rokcandy/rokcandy.php on line 37

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/gantry.php on line 421

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Declaration of LikeWhereClause::testRow() should be compatible with WhereClause::testRow($row, $rowSchema = NULL) in /home/dremmanu/www/libraries/gantry/core/gantryflatfile.class.php on line 662

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/gantry.php on line 188

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/gantry.php on line 189

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/gantry.php on line 246

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/gantry.php on line 247

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/core/gantry.class.php on line 205

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/core/gantry.class.php on line 491

Strict Standards: Non-static method JSite::getMenu() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/libraries/gantry/core/gantry.class.php on line 1087

Strict Standards: Non-static method JApplication::getMenu() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/includes/application.php on line 539

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/core/gantry.class.php on line 1087

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Declaration of GantryParamProcessorAlias::postLoad() should be compatible with GantryParamProcessor::postLoad(&$gantry, $param_name, &$param_element, &$data, $value) in /home/dremmanu/www/libraries/gantry/core/params/processors/alias.php on line 17

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/core/gantry.class.php on line 491

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/core/gantry.class.php on line 491

Strict Standards: Non-static method GantryINI::read() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/libraries/gantry/core/gantry.class.php on line 1177

Strict Standards: Non-static method GantryINI::_readFile() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/libraries/gantry/core/gantryini.class.php on line 30

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/core/gantry.class.php on line 491

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/core/utilities/gantrycache.class.php on line 70

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/core/utilities/cache/joomlaCacheDriver.class.php on line 24

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/core/gantry.class.php on line 321

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/core/gantry.class.php on line 324

Strict Standards: Non-static method JSite::getMenu() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/libraries/gantry/core/gantry.class.php on line 337

Strict Standards: Non-static method JApplication::getMenu() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/includes/application.php on line 539

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/core/gantry.class.php on line 337

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantryLoader::import() should not be called statically in /home/dremmanu/www/libraries/gantry/gantry.php on line 40

Strict Standards: Non-static method GantrySessionParamOverride::populate() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/libraries/gantry/core/gantry.class.php on line 1241

Strict Standards: Non-static method GantryCookieParamOverride::populate() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/libraries/gantry/core/gantry.class.php on line 1242

Strict Standards: Non-static method GantryMenuItemParamOverride::populate() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/libraries/gantry/core/gantry.class.php on line 1245

Strict Standards: Non-static method GantryMenuItemParamOverride::_populateSingleItem() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/libraries/gantry/core/params/overrides/gantrymenuitemparamoverride.class.php on line 36

Strict Standards: Non-static method JSite::getMenu() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/libraries/gantry/core/params/overrides/gantrymenuitemparamoverride.class.php on line 54

Strict Standards: Non-static method JApplication::getMenu() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/includes/application.php on line 539

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/core/params/overrides/gantrymenuitemparamoverride.class.php on line 54

Strict Standards: Non-static method GantryMenuItemParamOverride::_populateSingleItem() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/libraries/gantry/core/params/overrides/gantrymenuitemparamoverride.class.php on line 36

Strict Standards: Non-static method JSite::getMenu() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/libraries/gantry/core/params/overrides/gantrymenuitemparamoverride.class.php on line 54

Strict Standards: Non-static method JApplication::getMenu() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/includes/application.php on line 539

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/core/params/overrides/gantrymenuitemparamoverride.class.php on line 54

Strict Standards: Non-static method GantryMenuItemParamOverride::_populateSingleItem() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/libraries/gantry/core/params/overrides/gantrymenuitemparamoverride.class.php on line 36

Strict Standards: Non-static method JSite::getMenu() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/libraries/gantry/core/params/overrides/gantrymenuitemparamoverride.class.php on line 54

Strict Standards: Non-static method JApplication::getMenu() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/includes/application.php on line 539

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/libraries/gantry/core/params/overrides/gantrymenuitemparamoverride.class.php on line 54

Strict Standards: Non-static method GantryUrlParamOverride::populate() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/libraries/gantry/core/gantry.class.php on line 1248
Le devis : Une obligation déontologique et légale

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/k2.php on line 14

Strict Standards: Non-static method K2HelperPermissions::setPermissions() should not be called statically in /home/dremmanu/www/components/com_k2/k2.php on line 27

Strict Standards: Non-static method K2HelperUtilities::getParams() should not be called statically in /home/dremmanu/www/components/com_k2/helpers/permissions.php on line 18

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/helpers/utilities.php on line 284

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/helpers/permissions.php on line 18

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/helpers/permissions.php on line 19

Strict Standards: Non-static method K2HelperPermissions::checkPermissions() should not be called statically in /home/dremmanu/www/components/com_k2/k2.php on line 28

Strict Standards: Declaration of K2ControllerItem::display() should be compatible with JController::display($cachable = false, $urlparams = false) in /home/dremmanu/www/components/com_k2/controllers/item.php on line 16

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/controllers/item.php on line 21

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/controllers/item.php on line 22

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/controllers/item.php on line 24

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/controllers/item.php on line 27

Strict Standards: Declaration of JCacheControllerView::get() should be compatible with JCacheController::get($id, $group = NULL) in /home/dremmanu/www/libraries/joomla/cache/controller/view.php on line 137

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/views/item/view.html.php on line 18

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/views/item/view.html.php on line 19

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/views/item/view.html.php on line 20

Strict Standards: Non-static method K2HelperUtilities::getParams() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/components/com_k2/views/item/view.html.php on line 21

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/helpers/utilities.php on line 284

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/views/item/view.html.php on line 21

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/views/item/view.html.php on line 26

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/views/item/view.html.php on line 27

Strict Standards: Non-static method K2HelperPermissions::canAddItem() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/components/com_k2/views/item/view.html.php on line 34

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/helpers/permissions.php on line 184

Strict Standards: Non-static method K2Permissions::getInstance() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/components/com_k2/helpers/permissions.php on line 185

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/helpers/permissions.php on line 192

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/views/item/view.html.php on line 39

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/models/item.php on line 22

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/models/item.php on line 24

Strict Standards: Non-static method K2HelperUtilities::getParams() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/components/com_k2/models/item.php on line 64

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/helpers/utilities.php on line 284

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/models/item.php on line 64

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/models/item.php on line 68

Strict Standards: Declaration of TableK2Category::load() should be compatible with JTable::load($keys = NULL, $reset = true) in /home/dremmanu/www/administrator/components/com_k2/tables/k2category.php on line 156

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/models/item.php on line 69

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/administrator/components/com_k2/tables/k2category.php on line 56

Strict Standards: Non-static method K2HelperRoute::getCategoryRoute() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/components/com_k2/models/item.php on line 73

Strict Standards: Non-static method K2HelperRoute::_findItem() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/components/com_k2/helpers/route.php on line 35

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/helpers/route.php on line 115

Strict Standards: Non-static method JApplication::getMenu() should not be called statically, assuming $this from incompatible context in /home/dremmanu/www/components/com_k2/helpers/route.php on line 116

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/helpers/route.php on line 116

Strict Standards: Non-static method JSite::getMenu() should not be called statically in /home/dremmanu/www/components/com_k2/router.php on line 17

Strict Standards: Non-static method JApplication::getMenu() should not be called statically in /home/dremmanu/www/includes/application.php on line 539

Strict Standards: Only variables should be assigned by reference in /home/dremmanu/www/components/com_k2/router.php on line 17

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Le devis : Une obligation déontologique et légale

Avant de réaliser son travail, le praticien doit obtenir l'accord de son patient tant en ce qui concerne le type du traitement envisagé que le coût engendré. Cette obligation se caractérise par l'établissement d'un devis écrit qui est obligatoire pour les soins onéreux, les traitements soumis à entente directe et hors nomenclature ainsi que les soins à visée esthétique. Il n'y a pas de devis pour les soins pris en charge par la sécurité sociale et lorsqu'il n'y a pas de dépassement d'honoraire

Cette obligation résulte de l'article 33 du Code de Déontologie des Chirurgiens-dentistes qui stipule que « lorsque le chirurgien-dentiste est conduit à proposer un traitement d'un coût élevé, il établit au préalable un devis écrit qu'il remet à son patient ». L'obligation du devis se déduit également de l'article L1111-3 du CSP : « les professionnels de santé d'exercice libéral doivent, avant l'exécution d'un acte, informer le patient de son coût et des conditions de remboursement par les régimes obligatoires d'assurance maladie ».

Le coût des travaux apparaît donc comme un élément déterminant de l'information qui doit être dispensée par le praticien. Dès lors, le devis s'impose pour les traitements prothétiques, implantaires, orthodontiques, ainsi que pour tout acte hors nomenclature, et doit comporter les éléments suivants : La date d'établissement, l'identification du praticien traitant et du patient, la durée de validité du devis, la description du traitement ou des actes proposés (nature, localisation, matériaux utilisés), la cotation des actes selon la nomenclature, le montant total des honoraires, la base de remboursement pour l'assurance maladie obligatoire ainsi que la signature du praticien et du patient.

La sécurité sociale

Il faudra différencier les actes ayant une cotation sécurité sociale ( SPR pour la prothèse, TO pour l'orthodontie) et les actes Hors Nomenclatures qui sont sans cotation. Pour ces actes Hors Nomenclatures ( implants dentaires, par exemple) il n'y a pas de remboursement de la part de la sécurité sociale.

Les remboursements d'un acte, toujours limités aux frais réels, sont exprimés en pourcentage de la Base de Remboursement (BR) de la sécurité sociale.

La part des dépenses non remboursées, provenant de la différence entre le remboursement de la sécurité sociale et son tarif de base est appelé Ticket Modérateur (TM). Actuellement la sécurité sociale rembourse 70% de cette BR . Le ticket modérateur est donc la différence, soit 30%

La part des dépenses non remboursées provenant de la différence entre les frais réellement payés et le tarif conventionnel est appelé dépassement d'honoraire. Les dépassements d'honoraires nécessitent un devis préalable et l'accord du patient.

Les mutuelles ont pour but de rembourser tout ou partie de ce qui ne l'est pas par le régime obligatoire.

Le remboursement de la sécurité sociale

Exemple pour une couronne

  • Codification 1 couronne : SPR50
  • Valeur du SPR : 2,15 €
  • Base de remboursement ou tarif conventionnel (TC) : 50 x 2,15 € = 107,50 €
  • Remboursement SS : 70% du TC = 75,25 €
  • Ticket modérateur :TC-Remboursement : 107,50 - 75,25 = 32,25

Le remboursement des mutuelles

Les pourcentages de remboursement des mutuelles s'expriment de 2 manières

1. Soit les pourcentages exprimés comprennent les remboursements SS

Exemple 1 : 100% du TC : la mutuelle vous rembourse 100% de 107,50 € moins le remboursement SS (107,50 - 75,25 = 32,25 de remboursement mutuelle. Total : SS + mutuelle = 107,50)

Exemple 2 : 400% du TC: la mutuelle vous rembourse 4 x 107,50 € moins 75,25 € = 354,75€. Total du remboursement SS + mutuelle = 430 €.

2. Soit les pourcentages exprimés sont en plus du remboursement sécurité sociale.

Exemple 1 : 100% du TC : la mutuelle vous rembourse 100% de 107,50 € soit 107,50 €. Total du remboursement SS + mutuelle = 75,25 € + 107,50 € = 182,75 €

Exemple 2 : 400% du TC: la mutuelle vous rembourse 400% de 107,50 € = 430 €. Total du remboursement SS + mutuelle = 75,25 € + 430 € = 505,25 €

 ATTENTION

Certaines mutuelles expriment leur remboursement non plus en fonction du tarif de convention mais en fonction du remboursement SS voire du Ticket modérateur. Dans ces 2 derniers cas les remboursements sont fortement inférieurs à ceux exprimés en fonction du tarif de convention.

 

En conclusion, dans le choix d'une mutuelle vous devez être attentif à 5 mentions :

1. Le pourcentage exprimé

2. Le pourcentage exprimé mais en fonction de quoi ?
  • le BR ou barème de remboursement ?
  • le TC ou Tarif de Convention ?
  • le remboursement SS ?
  • le Ticket Modérateur ?
3. Le pourcentage de remboursement exprimé inclue-t-il ou non le remboursement de la sécurité sociale ?

4. Les remboursements des prothèses dentaires et implants dentaires sont-ils plafonnés ou pas?

5. La mutuelle prend-elle en charge les actes HN (Hors Nomenclatures) tel que les implants dentaires ou les actes de parodontologie ?
 
 ATTENTION Certaines mutuelles proposent des pourcentages de remboursement avec un plafond annuel. Ce plafond fausse vos remboursements. Le pourcentage exprimé n'a donc de valeur que par rapport au plafond annuel.

 

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